Guest Recovery

Recover poor experiences before they become lost guests.

RAYN connects review requests, low-score alerts and follow-up so teams can recover issues and encourage repeat visits.

RAYN Guest Recovery dashboard showing review trends, sentiment, recovery queue and repeat guest context.

Flow

How teams recover the relationship.

01

Request feedback

02

Read sentiment

03

Escalate issues

04

Trigger recovery or repeat visit follow-up

What operators get

Faster recovery and clearer reputation trends.

RAYN helps teams see which guests need attention and where service issues are repeating.

Guest feedback

Review requests and sentiment

Recovery

Low-score follow-up

Repeat visits

Reputation trends and guest follow-up

Pilot with RAYN

Your floor plan is not just layout. It is revenue.

Show us your venue and we will map where visual booking, WhatsApp commerce and guest recovery fit without forcing a rip-and-replace.